Great service department ask for Steven

Just purchased a RS 5  from Envision....... Alex Tamayo Show me the  Best sedan in the world. I love it very much.  Can't fall asleep last night.  Professional  Manager team  ..... no bullshit .....Got me a great deal on a service package..... and monthly payment....they worked out with me ............ hope can be more cheaper lol .........Thanks you audi west covina

I am very late on this review, but I truly believe they deserve it. I leased an Audi A5 in the middle of last year. This was my first car lease and I was obviously very scared and nervous, but the sales rep Joseph (I think was his name) and the supervisor David ( I hope I'm getting these names right it has been a while) we're truly helpful throughout the time we were shopping around. Joseph was very patient while I was deciding between vehicles and packages and I did not feel pressured to purchase or act at any moment. When it was time to discuss lease pricing, both Joseph and the supervisor were open to negotiating and we came to a very good deal for the car. Afterwards, Oliver in the finance dep. was very friendly and helpful when explaining warranties, etc. Overall great experience with this dealership. I only hope that they have more inventory in the future!

Great customer service!Thank you for your great rating Allison! Our customer service staff takes great pride in helping our customers.

I love my Audi Q7 and I love Penske Audi in West Covina even more! Fortunately, my car isn't in the shop very often. But when I need regular maintenance, the service department is amazingly fast. This is a dealership that continues to follow through for you, even after you've purchased your car.Ellen, Thank you for the excellent review of our dealership! We are so delighted to know that you value our service department. We hope that you are enjoying your Audi Q7 and look forward to your next visit. Best, Penske Audi West Covina