Always good service and take care of the small issues quickly. Got engine oil quickly refilled though they are very busy today!

Had been shopping around for an Audi A4 for a bit and was between Audi West Covina and another location in Fontana. I was called by Audi Specialist Davide Gilberti and we set up a time to meet. Not only did he meet me outside but had the exact car I came to see ready for a test drive. He was knowledgeable and helpful in the car tour and explanation of services. I decided to purchase an Audi A4 and the negotiation process was easy because the dealership wanted to offer me as many benefits as possible while not impacting cost or keeping it very low. As we waited for financing Davide ensured I was comfortable and had anything I needed as you'd expect from a luxury car dealer. The sales managers Te-Hao Chiu and Nemer Sarriedine were exceptionally awesome and helpful and oversaw the deal exactly as I had expected. Ray Eldenaf, the Finance Manager, called me the next day and let me know there was a minor problem with my deal but that's only because he found a way for me to save more. I came back and received an even better offer. My key fob battery was low and the team helped me get a replacement battery with no problems. Chris, in the parts department helped me and was fast and knowledgeable to the battery I needed. All in all I had a great experience at Audi West Covina (Envision Motors). I would highly recommend this team.

Greatest experience I've had shopping for a car. Ask for Shadi and he'll make sure you find the right car.

I walked in and i was greeted by David Lee. David took his time to show us the car we were looking for, show us payment options etc.  We didnt make the closing deal the 1st day, but he followed up with me the next day to se my options and once again I came back to the dealer.    David and his manager worked hard trying to get me the loan I asked for and sure enough I walked out with the Audi RS5.!!My kids love the car and so do I. Thank you David and we will be coming back for My wife's car.

Audi West Covina and James Gideon have earned my future business - This has been the most hassle-free car buying experience ever. I saw a car that I liked online and within 60 seconds of receiving my inquiry, I receive an email - we went over pricing, down payment, etc - They were able to shop and get me an excellent rate for my credit situation. I drove all the way from Murrieta with hesitation but the car was perfect and all the terms were as stated. My car payment was even lower than the original quote. James demonstrated thorough knowledge of the Audi product and was very enthusiastic to show me all the features in my car. Bottom line is the prices there can't be beat and there wasn't any high pressure sales tactics. My next car will definitely be from Penske Audi and JamesSteve, Thank you so much sharing your fantastic experience with us! We were thrilled to hear that James was able to provide you with outstanding customer service and that you are happy with your purchase. We appreciate your feedback and look forward to assisting you in the future! Best, Penske Audi West Covina