Had been shopping around for an Audi A4 for a bit and was between Audi West Covina and another location in Fontana. I was called by Audi Specialist Davide Gilberti and we set up a time to meet. Not only did he meet me outside but had the exact car I came to see ready for a test drive. He was knowledgeable and helpful in the car tour and explanation of services. I decided to purchase an Audi A4 and the negotiation process was easy because the dealership wanted to offer me as many benefits as possible while not impacting cost or keeping it very low. As we waited for financing Davide ensured I was comfortable and had anything I needed as you'd expect from a luxury car dealer. The sales managers Te-Hao Chiu and Nemer Sarriedine were exceptionally awesome and helpful and oversaw the deal exactly as I had expected. Ray Eldenaf, the Finance Manager, called me the next day and let me know there was a minor problem with my deal but that's only because he found a way for me to save more. I came back and received an even better offer. My key fob battery was low and the team helped me get a replacement battery with no problems. Chris, in the parts department helped me and was fast and knowledgeable to the battery I needed. All in all I had a great experience at Audi West Covina (Envision Motors). I would highly recommend this team.

I had a wonderful experience. Christian was very helpful, honest and knowledgeable throughout the deal. I drove off the lot very happy!Christina, Thank you so much for your review! We are so happy to hear that Christian provided you with professional customer service and was able to answer all of your questions. We hope you are enjoying your new Audi! Sincerely, Penske Audi West Covina

Pleasant buying experience. Nick was relaxing to work with and was patient while I was picking out which Audi I wanted to buy. I would buy from Audi West Covina again

Just purchased a RS 5  from Envision....... Alex Tamayo Show me the  Best sedan in the world. I love it very much.  Can't fall asleep last night.  Professional  Manager team  ..... no bullshit .....Got me a great deal on a service package..... and monthly payment....they worked out with me ............ hope can be more cheaper lol .........Thanks you audi west covina

I have very good experience buying a CPO Audi Q5 from the Penske West Covina dealer. I enjoyed working for along time with Joseph, Internet Manager, who was excellent - very professional, courteous, patient with my taking the time for a few weeks searching the right CPO Audi. He quickly provided me with all the information I need on different cars to find the right fit for me without any sales pressure. I also liked the opportunity to discuss the car with their Audi tech person - super nice guy - who explained in details the work he completed on the car under the Audi certification program. In addition, I enjoyed working out the financial details with the finance managers, Vianka and Ted - both very professional and pleasure to work with. Overall, it was very good experience especially comparing it to some other LA-based Audi dealers who were more aggressive for my taste and made up some "narratives" for quick sales. I will update this review for Penske for the post-sale service department at the time of regular maintenance.