I am very late on this review, but I truly believe they deserve it. I leased an Audi A5 in the middle of last year. This was my first car lease and I was obviously very scared and nervous, but the sales rep Joseph (I think was his name) and the supervisor David ( I hope I'm getting these names right it has been a while) we're truly helpful throughout the time we were shopping around. Joseph was very patient while I was deciding between vehicles and packages and I did not feel pressured to purchase or act at any moment. When it was time to discuss lease pricing, both Joseph and the supervisor were open to negotiating and we came to a very good deal for the car. Afterwards, Oliver in the finance dep. was very friendly and helpful when explaining warranties, etc. Overall great experience with this dealership. I only hope that they have more inventory in the future!

Thanks for leaving a review, Sam!

Hello, Thank you for taking the time to review our dealership! Happy Driving! Best Regards, Penske Audi West Covina

I purchased a 2012 A6 3.0 Prestige December 4 2012. Tim Moore in sales was very knowledgeable, professional and low key. During the test drive he demonstrated many of the A6's considerable features. He also knew the answers to all of my questions. After the test drive I told him I was interested in buying but I had another appointment and needed to leave. I asked him to call me with the 3 prices; sticker, dealer invoice and what they would sell the car for. I explained that I was not interested in haggling over price and the selling price needed to be their best offer the first time. Tim Moore call me back later in the day and gave me the prices I had requested. I was pleasantly surprised at the selling price. I thought about it, called him the next day and told him I wanted to buy the car. When I arrived at the dealership Tim introduced me to the sales manager Peter Abysekera. Peter wanted to show me the dealer invoice and asked if I had any other questions. I told him no I was ready to buy. I filled out the credit application and met Sam Hafez in the finance department. Sam was very congenial and did not try to pressure me into buying an extended warranty, interior protection packages etc. While the car was detailed Peter and Tim gave me a tour of the dealership and introduced me to the general and parts and service managers. The car was delivered in spotless condition. Tim then programmed the SIM card for the Audi Connect and reviewed a few more features. My buying experience at Audi West Covina was the best. I cannot say enough about the quality of the people I met, their openness, honesty and the low key selling environment. I highly recommend this dealership. Hi Doug, Thank you so much for leaving us such a wonderful review; your kind words are much appreciated. Everyone here enjoyed working with you, and we all wish you the best with your new Audi A6. Please let us know if we can do anything else for you in the future. Sincerely, Penske Audi West Covina

This is my fourth Audi purchase but my first one from Penske Audi in West Covina. I read some of the reviews and agree that they went out of their way to help me in getting the car that I wanted. I was looking for a car for my mother with no options but certain color combinations. I did my homework, knew what I wanted and what I was looking to pay. It was a seamless transaction. There was no pressure. I shopped a lot before I ended up there and paid a fair price for the vehicle I purchased. Eve, Thank you so much for sharing this excellent review with us! We were delighted to hear about your seamless experience and look forward to seeing you around the dealership in the future. Thank you again, Penske Audi West Covina