Quite pleased with my experience.

Came here to purchase my Audi A4 and met Martin Lin. He had one of the finest customer service skills. Came up to me with a welcoming face and was very genuine about answering my concerns and questions. Martin went above and beyond when looking for the perfect car. He took me back to look at all the available cars. Made sure that I was comfortable through the entire process. I highly recommend coming to this location and dealership for a smooth purchasing experience.

The entire team at West Covina Audi are great from a service perspective. They are always keeping me and my husband (Hector.M) abreast on the status of our Audi cars when we bring them for service. We have purchased 4 Audi vehicles from them. They treat us like family.

Wesley, Thank you for your honest feedback of our dealership. We strive for five-star customer service and are concerned to see that yours was not. We would appreciate the chance to speak with you further about your visit. Could you please email our Service Manager, David Butler, at dbutler@socalpenske.com? Thank you, Penske Audi West Covina

Brittny in the service department provided FIRST class customer service. I had my windshield replaced by another shop and the job was not done properly. I was irritated with the delay and extra costs that were involved with having to take my vehicle in for the second time. Brittny calmingly assured me that she would ensure that the job was done correctly and within my tight time frame. She delivered on both accounts! Always maintaining a professional manner even when I was not. After working with Brittny, WC Audi will be handling all my maintenance needs. Thank you Brittny! Mike E