My wife and I visited Penske Audi, West Covina and met Mr. Ken Lam, he spend great amount of time with us to explain all different features of the car after carefully understanding our requirements. He was very patient, soft spoken and knowledgeable salesperson about the car we were looking for. We stopped by at other Audi dealers nearby but salesperson satisfaction we got from Mr. Ken Lam only. He kept a good follow up throughout our shopping period and called me immediately when he received a 2014 Q5 3.0 TDI, First regretting about our choice of color then mentioned about rest of the features we were looking for. Him being too nice and polite to us so we ignored the color of our choice and bought on October 13th, 2013 in white color. If you are ready to purchase a Audi, look for Mr. Ken Lam only. Thanks to him again for ignoring his Grand Mother's Birthday Party and helped us to purchase the car. My wife and I felt too bad about him missing his Grand Mothers Birthday Party.Asok, Thank you for sharing your positive experience with us! We're glad you're enjoying your new Audi and that Ken was able to help you find your perfect car. We will be sure to pass along your kind words. Sincerely, Penske Audi West Covina

Very nice salespeople Joseph Hernandez

Thank you for the 5 star rating, Nemer!

Audi West Covina and James Gideon have earned my future business - This has been the most hassle-free car buying experience ever. I saw a car that I liked online and within 60 seconds of receiving my inquiry, I receive an email - we went over pricing, down payment, etc - They were able to shop and get me an excellent rate for my credit situation. I drove all the way from Murrieta with hesitation but the car was perfect and all the terms were as stated. My car payment was even lower than the original quote. James demonstrated thorough knowledge of the Audi product and was very enthusiastic to show me all the features in my car. Bottom line is the prices there can't be beat and there wasn't any high pressure sales tactics. My next car will definitely be from Penske Audi and JamesSteve, Thank you so much sharing your fantastic experience with us! We were thrilled to hear that James was able to provide you with outstanding customer service and that you are happy with your purchase. We appreciate your feedback and look forward to assisting you in the future! Best, Penske Audi West Covina

Paul, It makes us so happy to hear that you had a great experience! Thank you for taking the time to leave a review and we hope to see you again. Best, Penske Audi West Covina