Nice and heplful people, from the service manager Jeff, who guide me through the phone conversation about some door problem to the time I had service it. The service personnel were good and friendly. Did excellent job.Reynaldo, Thank you so much for your review and recommendation! We really appreciate it and are so happy to hear about your experience with our Service Team! We look forward to seeing you again! Best, Penske Audi West Covina

Every business do run in to some hiccups. Big thank to Martin, Sam and Tony for their help correcting the issue. I just won't count on service department from this dealer. Parts department are great tho. Bought certified 2013 A6 with service plan for 35k and 45k Miles. Bring the car in for 35k miles, service rep are quite ignorant. For my 45k miles, I've decided to bring my car to another dealer. Long behold, service records show 45k service has been used for my 35k. Record also indicate my 35k service was used before I purchase the car. Sam pull it through for me.Paul, Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your service records and your experience with our staff. Can you please email me at dbutler@socalpenske.com with your preferred contact information? I appreciate your time! David Butler Service Director Penske Audi West Covina

I walked in and i was greeted by David Lee. David took his time to show us the car we were looking for, show us payment options etc.  We didnt make the closing deal the 1st day, but he followed up with me the next day to se my options and once again I came back to the dealer.    David and his manager worked hard trying to get me the loan I asked for and sure enough I walked out with the Audi RS5.!!My kids love the car and so do I. Thank you David and we will be coming back for My wife's car.

Came here to purchase my Audi A4 and met Martin Lin. He had one of the finest customer service skills. Came up to me with a welcoming face and was very genuine about answering my concerns and questions. Martin went above and beyond when looking for the perfect car. He took me back to look at all the available cars. Made sure that I was comfortable through the entire process. I highly recommend coming to this location and dealership for a smooth purchasing experience.

I visited the Store today and met with sales rep. Shadi Darwich and he was excellent . I explained to him what I was looking for ( Q8s ) and what I want in the car from comfort to looks and a lot and f power . Shadi took me through the the inventory and shows me some cars and he recommended  that I look at Q7s as well.  He took the time to show me and test drive both cars without any hesitation even after I explained to him that I'm not planing on doing anything this visit but look and feel . I then met with sales manager Nemer, whom thanked me for coming in and asked me about my experience with Shadi. I'm very pleased with everything happen with my visit and I will be coming back once I make a decision .Again, thank you for all the information and please keep up the good work .