(Translated by Google) Good place good customer service snack table cafe and you while you wait very clean and comfortable place (Original) Buen lugar buen servicio al cliente mesa de snacs cafe y te mientras esperas muy limpio y comodo sitio

I highly recommend Alex Lee for all your Audi service needs. I took my Audi S5 to Penske back in January for a Pre Purchase Inspection report. Anytime I had a problem or question, Alex responded swiftly and honestly. He also provided me with an uber ride back to my work, and an uber ride to pick up my car. Most importantly, he made me feel secure and in good hands throughout the entire process. Thanks again.

Pressure Sales all the way. Beautiful CarsPatrick, We are so sorry you felt pressure from our team and our General Manager, Shawn Clancy, would appreciate the opportunity to make it right. Would you mind emailing your preferred contact information to sclancy@socalpenske.com? We appreciate your feedback and look forward to speaking with you. Best Regards, Penske Audi West Covina

I am very late on this review, but I truly believe they deserve it. I leased an Audi A5 in the middle of last year. This was my first car lease and I was obviously very scared and nervous, but the sales rep Joseph (I think was his name) and the supervisor David ( I hope I'm getting these names right it has been a while) we're truly helpful throughout the time we were shopping around. Joseph was very patient while I was deciding between vehicles and packages and I did not feel pressured to purchase or act at any moment. When it was time to discuss lease pricing, both Joseph and the supervisor were open to negotiating and we came to a very good deal for the car. Afterwards, Oliver in the finance dep. was very friendly and helpful when explaining warranties, etc. Overall great experience with this dealership. I only hope that they have more inventory in the future!

Service department do call as they said they wood other than that they do a food job