Pressure Sales all the way. Beautiful CarsPatrick, We are so sorry you felt pressure from our team and our General Manager, Shawn Clancy, would appreciate the opportunity to make it right. Would you mind emailing your preferred contact information to sclancy@socalpenske.com? We appreciate your feedback and look forward to speaking with you. Best Regards, Penske Audi West Covina

Great dealership, great carPhilip, Thank you so much for taking the time to share your experience with us. We love to hear when our guests have a great visit to our dealership! We are always here to help with any of your automotive needs. Thanks again, Penske Audi West Covina

My wife and I visited Penske Audi, West Covina and met Mr. Ken Lam, he spend great amount of time with us to explain all different features of the car after carefully understanding our requirements. He was very patient, soft spoken and knowledgeable salesperson about the car we were looking for. We stopped by at other Audi dealers nearby but salesperson satisfaction we got from Mr. Ken Lam only. He kept a good follow up throughout our shopping period and called me immediately when he received a 2014 Q5 3.0 TDI, First regretting about our choice of color then mentioned about rest of the features we were looking for. Him being too nice and polite to us so we ignored the color of our choice and bought on October 13th, 2013 in white color. If you are ready to purchase a Audi, look for Mr. Ken Lam only. Thanks to him again for ignoring his Grand Mother's Birthday Party and helped us to purchase the car. My wife and I felt too bad about him missing his Grand Mothers Birthday Party.Asok, Thank you for sharing your positive experience with us! We're glad you're enjoying your new Audi and that Ken was able to help you find your perfect car. We will be sure to pass along your kind words. Sincerely, Penske Audi West Covina

Great customer service!

Service department do call as they said they wood other than that they do a food job