Jenn, Our goal is to make every experience worthy of 5 stars and I'm concerned your visit did not meet those expectations. I would appreciate the opportunity to speak with you to learn about how we can improve. Would you mind emailing me at sclancy@socalpenske.com with your preferred contact information? Thank you, Shawn Clancy General Manager Penske Audi West Covina

Thanks for the 5 star rating, Rebeca!

Thomas, Thanks so much for taking the time to review our dealership! We're delighted your experience was a positive one and hope you'll visit us again in the future! Best wishes, Penske Audi West Covina

I have been to Penske Audi West Covina twice since purchasing my Audi A6 from Riverside Audi. On both occasions I was assisted by Service Advisor Chris Martin. The 1st time I had a question and the 2nd time it was for my 5,000 mile service. I have had three BMW's over the past 10 years but I have never been help more than what I received from Chris and the Penske Audi West Covina Dealership. Helpful, knowledgeable, and without a doubt, exceeded my wishes for reliable assistance. West Covina will be where I continue going to receive service and help in the future!!Thomas, Thank you so much for this excellent review! We are so delighted to hear that Chris was so helpful on both of your visits to our dealership. We will be sure to share this with him and the rest of the team and let them know that their hard work is appreciated. We are looking forward to your next visit! Happy Holidays, Penske Audi West Covina

(Translated by Google) Good place good customer service snack table cafe and you while you wait very clean and comfortable place (Original) Buen lugar buen servicio al cliente mesa de snacs cafe y te mientras esperas muy limpio y comodo sitio